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The Practice of Peter May Chartered SurveyorThe Practice's actions are strictly governed and 'regulated' by the Royal Institution of Chartered Surveyors (RICS) rules of professional conduct. The rules of conduct are enforced and policed by the RICS Regulatory Board. The Rules of Conduct require the practice to provide high levels of integrity, competence, service, and continuous training. There is a mechanism for handling complaints. The practice carries Professional Indemnity Insurance. Clients' money is held in special trust accounts and covered by separate client's insurance protection to guard against fraud or misuse. The practice is also required to be truthful in its advertising, use the RICS's designation in a correct manner, remain solvent and have procedures in place in the event Peter is incapacitated.
Copies of the Practice's General Conditions of Engagement are set out on the adjacent web pages. Specific Conditions of Engagement will be supplied upon request or when being given instructions to ensure prospective clients are fully aware of the extent of service to be provided. Copies of the Practice's complaints handling procedure and professional indemnity insurance can be made available where appropriate. The Development of The PracticeWhen Peter May first opened the office in Wimborne, many of the old traditional general practice surveying firms had been acquired by banks and building societies and the professional departments centralised to larger regional towns. The Practice was able to offer a professional but personal service to clients, free of the red tape and bureaucracy which sometimes characterises larger practices. The wide experience Peter had gained enabled the practice to undertake a variety of projects and work, predominantly for a few special clients and for members of the public in and around south east Dorset. Areas of work undertaken are outlined elsewhere on the website. The practice gradually specialised in residential surveys for private clients and property management, including long leasehold blocks of flats and estates. In response to the growth in property management, a new division was formed, called Minster Property Management, which was incorporated in early 2008. The property management side of the business has its own website which can be reached at www.minster-property.co.uk |
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